Secret Shopper

We will be checking out the vitamin D test service every month from September 2020. Samples are sent to the laboratory anonymously as part of the quality assurance of the whole process. You will see the report states the dates the sample was taken, received in the laboratory and then tested. We have added in blue text the time the emailed result got back to the member of the public.

September 2020

Secret Shopper: Richard is a 61 year old male, who works outdoors as a lawn care expert in Warwickshire, and has never taken vitamin D supplements. Comments: Laboratory: Turn round excellent at <2 working days in lab. Result: Richard’s level is in the ADEQUATE category. He was slightly underwhelmed, as he thought his Vitamin D would be higher with all his time outdoors over a sunny summer. He intends to take a supplement now through the winter. We might use him again in March and see how his level kept up without the sun.
BCPS-V. 2020/18/2 Last Updated: 23rd October  2020 Review Date: 23rd February 2021